Treasury Management Onboarding Liaison

Job Summary

Responsible for the delivery, coordination, status reporting and stability of complex project-oriented work. This position drives the planning and coordinating activities of departmental technology projects associated with Treasury - Payment Solutions. Responsible for successful accomplishment of goals and objectives of projects within a prescribed time frame and for providing clear and succinct communication with internal and external clients. Executes plan and activities pertaining to technology projects for Treasury - Payment Solutions.

Job Duties and Responsibilities

• Implements project management processes and methodologies for the assigned client/user community; ensure projects are delivered on time, within budget, while adhering to high quality standards and meeting customer expectations
• Drives the review of project proposals and determines time frame and procedures for accomplishing programs for TPS. Understands the technical scope and objectives of the program and ensures project teams' commitment to the program delivery roadmap. Executes on established work plan for each project under the program roadmap in accordance with the Synovus Project Governance Framework
• Drives the execution of project plans and teamwork assignments, directs and monitors work efforts on a daily basis, identifies resource needs, performs quality review; and escalates functional, quality, timeline issues appropriately and ensures issue resolution
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of the project. Prepares relevant status reports for project managers/clients. Adheres to standards and procedures for project reporting and documentation.
• Coordinates communication with all impacted internal areas on the scope, budget, risk, and resources of the work effort being managed. Executes on project activities with activities of business unit(s). Coordinates request for changes from original specifications and ensure proper change communication and impact analysis.
• Works closely with the end user, business technologists, and others to understand and prioritize business goals and information needs; participate in the implementation of services, gathering requirements and design specifications; refines conceptual systems design requirements into the technical design. Ensures that projects follow the established System Development Life Cycle standards and tailor this methodology to meet the project and audit standards.
• Assists Onboarder(s) in identifying and prioritizing opportunities for utilizing IT to achieve departmental goals for projects and ensures dependencies are clearly defined and addressed. Drives project scheduling, resource allocation and forecasting, time entry, and project controls through the standard project management tools to ensure proper budget allocation and capitalization.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Qualifications

Minimum Education:

• Bachelor's degree Bachelor's Degree or Equivalent Work Experience

Minimum Experience:

• Two years Experience of Project Management with focus on Treasury Management and/or Financial Institution Implementation Process

Required Knowledge, Skills, & Abilities:

• Knowledge of Enterprise Resource Planning (ERP) Software utilized in various industries/segments.
• Extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques.
• Knowledge of the software development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management.
• Exceptional verbal and written communication skills.
• Strong conceptual and creative skills.
• Solid project management skills, and the ability to multitask and manage multiple small to large projects in a cross-functional environment.
• Ability to blend creativity, problem solving, and technical skills for refining existing theories or developing new approaches.
• Strong teamwork and interpersonal skills at all levels of management.
• Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.
• Ability to communicate needs and schedules to IT and clients.
• Ability to establish and maintain a high level of customer trust and confidence.
• Highly proficient in MS Word, MS Excel, MS PowerPoint, Visio