Responsibilities include but are not limited to:

Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank
Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences
Partner with data engineering and data science teams to drive integration between operational and analytical platforms to enable AI-driven customer experiences and deep customer insights
Manage loan origination systems, streamlining processes and enhancing efficiency to reduce friction in the loan origination process
Collaborate with cross-functional teams, including product management, marketing, technology, data-analytics, risk/compliance, information security to ensure cohesive and integrated platform solutions
Foster a customer-centric mindset within the team, prioritizing user experiences and customer satisfaction
Lead and mentor a team of professionals, providing guidance, support, and development opportunities to enhance team performance and growth
Stay abreast of industry trends and actively use benchmarks to maintain competitive customer experiences and efficient use of technology platforms
Ensure compliance with regulatory requirements and industry standards, maintaining the highest level of integrity and trust in all platform operations

Qualifications Required Skills:

Deep understanding of banking technology, digital platforms, and data integration
Prior experience with leading technology transformation projects, platform migrations and integrations within a distributed platform ecosystem
Ability to influence executive leadership and to operate independently
Proven experience in leading teams and developing strategic roadmaps for business architecture, preferably in a banking or financial services environment
Strong customer mindset with a focus on enhancing user experiences
Knowledge of bank regulatory requirements and industry standards.

Required Experience:

Minimum of 10 years of experience leading the implementation and management of banking technology platforms
Bachelors Degree in technology or data-centric discipline (Computer Science, Engineering, Information Systems, Data Engineering)
Demonstrated prior experience in both iterative/agile and traditional project/product development methodologies
Demonstrated experience in leading third-party relationships for key platforms
Demonstrated working knowledge of functional and non-functional testing of web and mobile applications (both customer-facing and employee-facing)
Minimum of 5 years of experience leading product and platform teams

Preferred Experience:

Head of Consumer & SMB Platforms

Key skills