Food & Beverage Attendant

Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. 

The Opportunity:

Join Paper Crane at Crystalbrook Riley! We are recruiting Food & Beverage Attendants across several part-time positions to support bar, floor, hostess, poolside and barista-led service periods.

You do not need experience across all areas - successful candidates will be matched to the role that best suits their skills and availability.

Whether supporting bar service, welcoming guests, delivering attentive floor service or preparing beverages during morning trade, you will play a key role in creating seamless, memorable dining experiences.

Roles are available with consistent part-time or casual hours, ranging from 6–18 or 24–38 hours per week, depending on the position and operational requirements.

The Talent:

We are looking for talent who enjoy hospitality, take pride in their work and bring a positive, team-focused attitude to each shift.

Ideally, you will bring:

• Previous experience in food and beverage service, hospitality or customer-facing roles
• Exposure to bar service, floor service, barista work or host/hostess duties (depending on the role)
• A friendly, professional communication style and strong attention to detail
• Confidence working in a busy service environment
• Immaculate personal presentation and pride in your work
• A current QLD Responsible Service of Alcohol (RSA) certificate
• Availability to work across a rotating 7-day roster

Barista experience and cocktail or beverage knowledge will be highly regarded for some roles.

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:  

• 50% F&B discount across all Crystalbrook restaurants and bars  
• $99 room rates and a generous friends and family discount  
• Enhanced parental leave and lifestyle benefits  
• A commitment to a green future through sustainable luxury practices  
• Access to our internal mobility program and team reward schemes  
• Online learning and training platforms and tailored career development pathways  
• A culture of collaboration, diversity and elevated experiences  
• Limitless career opportunities in a fast-growing, dynamic environment  
• Regular service recognition and team engagement events  

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.     

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.     

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.