D&T System Lead - SAP HCM

Purpose of the Job

The Senior Business Analyst will act as the key bridge between HR business stakeholders and technical delivery teams for SAP SuccessFactors and SAP HCM. The role is responsible for requirements gathering, solution design support, integration alignment, and functional–technical coordination, ensuring stable operations and successful delivery of enhancements and projects across HR systems.

Job Description

Business Analysis & Stakeholder Management

• Act as the primary Business Analyst for SAP SuccessFactors and SAP HCM initiatives.
• Engage with HR, Payroll, and Corporate stakeholders to gather, analyze, and document business requirements.

SAP SuccessFactors Responsibilities

• Support and analyze requirements across SuccessFactors modules including (but not limited to):
• Understand SuccessFactors data model, MDF objects, business rules, workflows, and role-based permissions.

SAP HCM Responsibilities

• Provide functional and technical understanding of SAP HCM Core modules (PA, OM, Time, Payroll – at least at a high level).

• Support integration scenarios between SAP HCM and SuccessFactors.

Technical & Integration Support

• Understand integration architecture including:
• SAP CPI / middleware integrations
• APIs, IDocs, OData, and file-based integrations.

Vendor & Delivery Management

• Act as the functional SPOC for implementation and support partners (e.g., Infosys).
• Review and validate vendor deliverables such as:

Governance & Documentation

• Prepare and maintain key documentation:
• Business Requirements Documents (BRD)

Job Requirements - Experience and Education

1. Functional & Technical Skills
   Strong hands-on experience as a Business Analyst for SAP SuccessFactors and SAP HCM.
   Solid understanding of HR processes.
   Good technical understanding of:
   SAP SuccessFactors architecture
   SAP HCM data structures
   Integrations and middleware concepts
2. Experience
   5–8 years of experience in SAP HCM / SuccessFactors roles.
   Experience working with system integrators or managed service providers.
   Experience supporting global HR systems is a strong advantage.

Leadership Behaviors

Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focus

Skills