About this role
As a Fraud & AML Assistant Manager at NewDay, you will lead a team responsible for preventing financial crime and protecting customers. You will oversee fraud detection, investigation, and anti–money laundering (AML) activities, ensuring compliance with regulatory requirements and internal policies. Working closely with Fraud Strategy, Investigations, Compliance, and AML teams, you will guide your team, escalate complex cases, and drive process improvements to strengthen operational controls.
Lead and manage a team handling both fraud and AML alerts, investigations, and customer queries.
Oversee the detection, review, and investigation of suspicious transactions or activity.
Escalate complex cases to senior teams and provide guidance on resolution.
Ensure accurate and detailed case records are maintained in line with regulatory standards.
Monitor team performance, coach and develop associates, and implement improvement plans.
Identify trends, risks, and opportunities for process improvements in fraud and AML operations.
Ensure compliance with regulatory requirements, internal policies, and financial crime controls.
Provide regular reporting on team performance, fraud/AML trends, and operational metrics.
Chartered Accountant / MBA (Finance) / CFA 4 - 6 Years