Staff Software Engineer - Documents

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We’re seeking a Staff Software Engineer who’s passionate about building robust backend systems and scalable cloud solutions, playing a pivotal part in developing cutting-edge products that enhance client experiences.

Responsibilities:

• Frame and clarify ambiguous problems, driving from concept through production operation
• Make sound technical decisions by weighing trade-offs and articulating reasoning that stands the test of time
• Take full ownership of initiatives from idea to operational excellence
• Resolve complex technical challenges with minimal guidance
• Build new applications and services using technologies like C#, microservices architecture, and AWS
• Architect and implement cloud-based solutions balancing reliability, maintainability, performance, and cost
• Develop platform services that enable AI capabilities across our document management ecosystem
• Maintain, optimize, and extend existing applications independently
• Translate functional and non-functional requirements into reliable software solutions
• Design and build well-tested, reliable systems emphasizing long-term maintainability and operational excellence
• Test and validate new features across diverse environments
• Monitor and optimize platform performance
• Implement logging and telemetry to proactively triage and harden application performance
• Define and implement system specifications, standards, and guidelines
• Write clear, well-structured, documented code
• Estimate, plan, and track development work through user stories and tasks
• Collaborate with Staff, Principal, and Distinguished Engineers to design and build scalable solutions
• Partner closely with Product Management and Product Design
• Mentor and support engineers; contribute to hiring and team development
• Share knowledge of tools, techniques, and best practices
• Stay current with industry trends, tools, and techniques, especially in open-source technologies
• Research and validate new ideas through POCs and proofs of technology
• Analyze systems and recommend improvements to processes and tools
• Contribute to a secure, confidential development environment

Requirements:

• Bachelor's degree in Information Systems, Computer Science, or related field—or equivalent experience
• 7+ years of software engineering experience
• 2+ years leading or mentoring a team of 5+ engineers
• Proficiency in C# / .NET and microservices architecture
• Experience in backend or platform engineering, including breaking up monoliths and domain-driven design
• Strong AWS public cloud experience (especially S3)
• Experience with NoSQL databases such as DynamoDB or DocumentDB
• Understanding of event-driven architecture and distributed systems
• Strong grasp of logging and telemetry for monitoring system health
• Experience with B2B SaaS products
• Proven ability to collaborate with Product teams to create and refine user stories
• Demonstrated technical leadership and mentoring experience