Amgen is a biotechnology company focused on serving patients with serious illnesses. The Senior Director of Digital Product Management will lead the strategy and development of digital forecasting products, coordinating efforts across various teams to drive enterprise transformation and product delivery.
Responsibilities:
- Project Planning & Facilitation
- Translate Amgen’s digital strategy into actionable product roadmaps with clear outcomes, landmarks, and value measures
- Manage and prioritize a balanced product backlog, incorporating new feature development, technical debt remediation, and maintenance
- Partner with the VP of Digital Product Management to ensure that priorities, roadmaps, and resourcing decisions align with enterprise objectives
- Depending on business needs, oversee multiple digital products within a defined product area, ensuring alignment with the overall digital portfolio and enterprise objectives
- Champion AI-led tools and practices to accelerate discovery, prototyping, and delivery of digital products
- Continuously leverage data and AI-focused insights to inform prioritization, product design, and decision-making
- Partner with Data and Technology teams to evolve Amgen’s digital forecasting architecture toward modular, future-ready products and platforms
- Integrate AI-based automation and intelligence into the product lifecycle to improve efficiency, scalability, and user impact
- Stakeholder Management
- Partner with the VP of Digital Product Management, Finance and business owners to ensure projects ladder up to overall digital product objectives
- Lead, mentor, and develop product managers, fostering a culture of accountability, collaboration, and continuous improvement
- Serve as a primary point of contact for executive stakeholders within the product area, providing clear communication on vision, progress, and outcomes
- Call out barriers to the VP and relevant leadership in a timely and solution-focused manner
- Measurement & Outcomes
- Define and monitor key performance indicators (critical metrics) and objectives and key results (goals and landmarks) to measure success for the relevant and identified products
- Ensure that all digital initiatives within the area are tracked for outcome-based value realization, measuring impact on business performance, efficiency, and user experience
- Product approach & expertise:
- Experienced 'T-shaped' digital product leader, equally fluent in business strategy, customer experience, and digital technology
- Experience building, deploying, and driving adoption of ML driven forecasting digital products
- Experience embedding AI-enabled, data-driven, and focused PDLC practices
- Operates with a strong customer-first approach, balancing insight, creativity, and evidence-based decision-making
- Advanced knowledge of Agile and Scaled Agile (SAFe) methodologies and tools, with experience embedding agile practices at scale
- Skilled in designing and evolving end-to-end product strategies, from discovery through launch, ensuring usability, feasibility, and viability
- Solid understanding of technology ecosystems, data platforms, and digital architecture principles
- Leadership & interpersonal:
- Demonstrated strength in stakeholder management, with the ability to influence senior leaders and align diverse teams toward a common vision
- Exceptional communication and storytelling skills, including the ability to translate complex technical topics into clear business narratives
- Experience mentoring or managing product managers and developing future leaders in digital product fields
Requirements:
- Doctorate degree and 5 years of Digital Product Direction experience
- Master's degree and 8 Digital Product Direction experience
- Bachelor's degree and 10 years of Digital Product Direction experience
- Experienced 'T-shaped' digital product leader, equally fluent in business strategy, customer experience, and digital technology
- Experience building, deploying, and driving adoption of ML driven forecasting digital products
- Experience embedding AI-enabled, data-driven, and focused PDLC practices
- Operates with a strong customer-first approach, balancing insight, creativity, and evidence-based decision-making
- Advanced knowledge of Agile and Scaled Agile (SAFe) methodologies and tools, with experience embedding agile practices at scale
- Skilled in designing and evolving end-to-end product strategies, from discovery through launch, ensuring usability, feasibility, and viability
- Solid understanding of technology ecosystems, data platforms, and digital architecture principles
- Demonstrated strength in stakeholder management, with the ability to influence senior leaders and align diverse teams toward a common vision
- Exceptional communication and storytelling skills, including the ability to translate complex technical topics into clear business narratives
- Experience mentoring or managing product managers and developing future leaders in digital product fields
- 7+ years of dynamic experience in digital product management, ideally spanning product strategy, product operations, and delivery
- Experience in healthcare, biotechnology, or other regulated industries preferred; candidates from ‘high tech' industries are also highly encouraged to apply