2018 Business Analyst 2

All Points Logistics is seeking a Business Analyst 2 to support the Cloud Services Office. This role involves acting as a liaison between various teams and translating customer needs into actionable requirements for cloud services initiatives.

Responsibilities:

• Elicit, analyze, and document business and technical requirements for cloud services and initiatives
• Support cloud consolidation, modernization, and optimization by assessing current-state environments and defining future-state needs
• Develop and maintain business requirements, functional requirements, user stories, and acceptance criteria
• Facilitate engagement across stakeholders including cloud engineering, security, FinOps, governance, and program leadership
• Support the cloud finance office with customer communications and collections for cloud-related payments
• Support Architecture Review Boards (ARB), Change Control Boards (CCB), and operational reviews through analysis, documentation, and decision traceability
• Assist in defining service catalogs, intake processes, and standardized workflows for cloud services
• Maintain traceability between requirements, architectural decisions, implementation tasks, and delivered business outcomes
• Support the development of roadmaps, milestones, metrics, and reporting for cloud initiatives
• Contribute to continuous improvement of governance practices, operational processes, and reporting

Requirements:

• US CITIZENSHIP REQUIRED
• Bachelor's degree in Business, Information Systems, Engineering, or a related discipline (or equivalent experience)
• 4+ years of experience supporting business analysis in IT, cloud, or enterprise technology environments
• Experience performing business analysis in IT, cloud, or enterprise technology environments
• Ability to translate business needs into structured requirements and documentation
• Experience facilitating discussions with technical and non-technical stakeholders
• Familiarity with cloud computing concepts, services, and operating models
• Experience supporting governance, planning, or program management activities
• Strong written and verbal communication skills
• Public Trust / NACI background investigation required
• Candidates must be able to obtain and maintain federal public trust suitability
• Experience supporting cloud service organizations, shared services, or enterprise IT teams
• Familiarity with AWS or other major cloud platforms and delivery models
• Experience with cloud consolidation, migration, or modernization initiatives
• Knowledge of IT governance frameworks, change management, or architecture review processes
• Experience working in regulated or compliance-driven environments (e.g., federal, FISMA)
• Familiarity with Agile, hybrid Agile/Waterfall, or SAFe delivery models
• Experience with requirements tracking tools (JIRA, Azure DevOps, Microsoft Teams Planning, etc.)