Pre-Sales Solutions Engineer

Cellebrite is a company focused on enhancing digital investigations and intelligence gathering to accelerate justice. They are seeking a Pre-Sales Solutions Engineer to support the sales team by providing technical expertise and fostering relationships with clients to understand their technology needs and promote Cellebrite's digital intelligence solutions.

Responsibilities:

• Foster relationships with potential and existing clients to actively determine current and prospective customer technology needs and gain a deep understanding of their product requirements
• Collaborate effectively with Account Executives to create and uphold account strategy plans, spotlighting newfound opportunities for expansion
• Establish yourself as a dependable technical consultant for Cellebrite's clients by:
• Equip customers with a thorough understanding of Cellebrite's solutions portfolio and industry trends to propel their objectives
• Showcasing the technical benefits, cost-effectiveness, and operational enhancements of our solutions
• Collect feedback and effectively relay it to the corresponding internal teams
• Attend educational workshops, review professional literature, build personal networks, and engage in professional groups to stay updated professionally and technically
• Document customer interactions and escalate issues as required
• Organize and host discovery workshops with key strategic clients to identify workflow inefficiencies and amplify the value of our existing solutions. Deliver a tailored strategy to aid decision-making within these organizations
• Represent the company at industry trade shows and conferences to promote the value of Cellebrite's newest solutions and technologies
• Foster a collaborative environment by working in unison with your Solutions Engineering peers
• Maintain competitive awareness and provide competitive differentiation during sales engagements

Requirements:

• Technical proficiency in digital intelligence solutions
• Ability to foster relationships with potential and existing clients
• Experience in collaborating with Account Executives to create account strategy plans
• Ability to establish oneself as a dependable technical consultant
• Knowledge of Cellebrite's solutions portfolio and industry trends
• Ability to showcase technical benefits, cost-effectiveness, and operational enhancements of solutions
• Experience in collecting feedback and relaying it to internal teams
• Willingness to attend educational workshops and engage in professional groups
• Ability to document customer interactions and escalate issues as required
• Experience in organizing and hosting discovery workshops with strategic clients
• Ability to represent the company at industry trade shows and conferences
• Experience in maintaining competitive awareness and providing competitive differentiation during sales engagements
• Willingness to travel extensively (50-75% of the time)