Content Analyst I - Marketing Communications

KYYBA Inc is a company focused on digital publishing and product data management. The Content Analyst I role is responsible for managing and maintaining product information across digital platforms, ensuring accuracy and consistency in the presentation of technical content.

Responsibilities:

• Execute the population, maintenance, and publishing of product and technical content within Product Information Management (PIM) systems and Content Management Systems (CMS)
• Coordinate and manage digital work items to support launches, updates, and ongoing maintenance of product information
• Structure, organize, and connect content elements (features, specifications, compatibility, digital assets, etc.) to support complete and accurate product pages
• Perform light editing for clarity, formatting, grammar, and consistency across product lines, model series, and page structures
• Publish approved changes to live digital environments, understanding the downstream impact and ensuring accuracy prior to release
• Monitor site quality and compliance with enterprise standards, accessibility guidelines (ADA/WCAG), SEO best practices, and platform requirements
• Utilize quality assurance tools to identify issues, escalate when necessary, and support resolution
• Collaborate with product marketing and global marketing teams to execute stakeholder-requested digital changes
• Support global digital content operations across multiple regions and languages, as applicable
• Create, update, and maintain internal documentation, SOPs, and process guidance to support team consistency and scalability
• Track multiple workstreams simultaneously while meeting defined timelines and service-level expectations

Requirements:

• Experience working in Content Management Systems (e.g., OpenText TeamSite, CoreMedia, Adobe, WordPress, or similar)
• Experience with Product Information Management (PIM) platforms (e.g., inRiver, Akeneo, Plytix, or similar)
• Strong attention to detail with the ability to manage structured data accurately across complex systems
• Ability to learn and navigate complex technical platforms quickly
• Experience handling multiple concurrent projects in a fast-paced, collaborative environment
• Proficiency in Microsoft Office tools
• Basic proficiency with Adobe tools (e.g., Photoshop)
• Familiarity with Agile or Kanban-based workflows
• Experience supporting large-scale or global digital platforms
• Familiarity with SiteImprove or similar tools for QA, accessibility, and SEO validation
• Experience creating or maintaining SOPs, documentation, or training materials
• Strong communication skills and comfort working across business units and technical teams
• Curiosity and problem-solving mindset, with interest in improving tools, processes, and documentation over time