Product Manager

Modern Health is a mental health benefits platform for employers, and they are seeking a Product Manager to own the development of product features that enhance member engagement and support. The role involves cross-functional collaboration to define and deliver product features that drive measurable outcomes.

Responsibilities:

• Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support
• Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research
• Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery
• Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies
• Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies
• Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots)
• Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements
• Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring
• Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts
• Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed
• Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization

Requirements:

• 2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end
• Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights
• Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus
• AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback
• Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals
• Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms)
• Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences
• Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences
• Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback
• Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment
• Comfortable with ambiguity and change; curious, resourceful, and motivated to learn
• Bias toward action and ownership; proactively identifies opportunities and drives progress
• Bachelor's degree or equivalent practical experience in a relevant field