Senior Product Manager (Care Mode)

Fullscript is an industry-leading health technology company on a mission to help people get better. The Senior Product Manager for Care Mode will lead the end-to-end delivery of patient-facing initiatives, ensuring clinically sound and patient-centered features while collaborating across various teams to enhance care experiences.

Responsibilities:

• Lead initiatives from discovery through launch, including problem framing, scope definition, PRDs, execution, and iteration
• Drive focused, fast-paced delivery cadences with Design and Engineering—grooming, sequencing, and making tradeoffs with clarity
• Translate big-picture strategy into practical, measurable product work that reinforces clinical credibility and drives patient follow-through
• Own and ship Care Mode features end-to-end, including defining hypotheses, sequencing MVPs, and iterating based on real-world engagement signals
• Support behavior change by designing and driving rapid experimentation on patient engagement tactics (nudges, check-ins, reinforcement loops, contextual prompts)
• Define success metrics up front, and validate them post-launch using tools like Mixpanel and Looker
• Partner with Analytics to build dashboards and run fast, lightweight learning loops that guide future iterations
• Collaborate with Clinical, Product, and Practitioner teams to ensure new experiences are trusted, safe, and aligned across surfaces
• Work with Marketing and Customer Success to support positioning, launch planning, and practitioner education

Requirements:

• 5+ years of Product Management experience, with full ownership of feature delivery
• Strong communication and writing skills—clear PRDs, good decisions, clean execution
• Experience shipping mobile-first product experiences (native or responsive web)
• Comfort with product analytics and defining instrumentation
• Familiarity with experimentation practices and launch safety (e.g., phased rollouts, kill switches)
• Background in healthcare or high-trust environments
• Exposure to behavior change or habit-formation design patterns
• Experience building digital coaching and engagement systems