Head of Content and Communications

Arize AI is a leading AI observability platform that empowers engineers to optimize their AI systems. They are seeking a Head of Content & Communications to build and run their content engine, focusing on translating technical messaging into clear communication across various channels.

Responsibilities:

• Partner with Product Marketing to translate positioning into clear, consistent messaging across web, content, and field enablement
• Help refine messaging through audience feedback, performance data, and experimentation
• Own and execute Arize’s organic growth strategy across search and AI-native discovery
• Identify high-intent technical keyword opportunities aligned to pipeline goals
• Develop structured content designed for both search engines and LLM answer engines
• Partner with demand generation to tie organic strategy directly to pipeline contribution
• Lead by doing — writing, editing, and shaping high-quality content
• Develop blogs, whitepapers, reports, case studies, and research-driven assets
• Oversee technical deep dives, tutorials, architectural guides, and benchmarking reports
• Establish editorial standards that balance precision with readability
• Build and manage a content calendar aligned to strategic priorities
• Define and execute LinkedIn, X, and developer-facing channel strategies in partnership with DevRel
• Translate technical announcements into community-relevant conversations
• Partner with DevRel to amplify educational and technical initiatives
• Drive executive presence on social platforms
• Partner with leadership on analyst briefings and media outreach
• Prepare materials and support messaging for analyst conversations
• Work with the press to ensure technical accuracy in media coverage