Superhuman is an AI productivity platform aiming to unlock human potential through its suite of applications. The Growth Product Designer will craft impactful activation experiences, working closely with cross-functional teams to enhance user engagement and drive adoption.
Responsibilities:
- Work with teammates in product, marketing, engineering, and analytics to craft impactful activation and early-lifecycle experiences through new features and enhancements
- Define and shape features that help users reach clear “aha” moments, starting from early ideas and sketches, progressing to interactive prototypes, high-fidelity designs, and final implementation
- Leverage customer insights to guide users toward feature discovery, habit formation, and early value, increasing activation and adoption across individuals and teams
- Conduct qualitative and quantitative research to understand new and existing users, as well as competitor analysis, to inform high-impact experiments and iterations
- Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work that drives measurable business impact
- Partner with product managers to set the vision for activation initiatives and build a roadmap of projects that improve activation, retention, and expansion metrics
- Engage with Product, Marketing, and Brand stakeholders to align on onboarding, upgrade, and team growth journeys, communicating design updates to leadership for feedback and approval
- Advise product and engineering teammates through a deep understanding of interaction patterns that balance power and approachability, helping reduce design-related blockers and delivery delays
- Work closely with engineering, product, and marketing to run experiments, improve processes, and deliver high-quality, on-brand features that drive adoption, satisfaction, and upgrades
Requirements:
- 5+ years relevant working experience in product design roles with 3+ years focused on growth, onboarding, or activation experiences
- Demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy
- Ability to explore new ideas and solutions across technology and user-centric design
- Thrives in ambiguity and is excited by the opportunity to validate hypotheses
- Understanding of how customers think and care deeply about their journey
- Comfortable and confident sharing thoughts in verbal or written form
- Ability to partner with a diverse team to achieve business results
- Takes rapid and decisive steps forward, even in the face of uncertainty
- Belief that AI will revolutionize both how we work and the experiences we create for our customers
- Demonstrated ability to work independently with minimal guidance, proactively managing tasks and priorities across multiple projects