Staff GenAI Backend Engineer, Automation Foundation

Airbnb is a global platform that connects hosts and guests, and they are seeking a Staff GenAI Backend Engineer for their Automation Foundation team. This role involves leading the development of a conversational AI platform and collaborating with various teams to enhance customer service efficiency and technical quality.

Responsibilities:

• Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems and enhance AI prompt effectiveness
• Drive the technical vision and strategy for workflow and backend optimization
• Lead and contribute to the full development cycle: technical design, implementation, testing, experimentation, and deployment
• Participate in code and design reviews, offering constructive feedback to improve technical quality
• Optimize system availability, performance, and scalability while pushing enhancements for improved efficiency

Requirements:

• 9+ years of software development experience in service-oriented architectures and backend development
• Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture
• Expertise in designing and iterating on prompt engineering to fine-tune AI capabilities for AI/LLM-driven scenarios
• Expertise of RAG patterns, memory routing, and agent planning
• Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience
• Excellent collaboration and communication skills to work effectively across teams and domains
• Passion for agile development, system optimization, and team productivity enhancements
• Bachelor's and/or Master's/Ph.D. degree, preferably in Computer Science, or equivalent practical experience