Salesforce Admin/Developer

KPG99 INC is seeking a Salesforce Admin/Developer who is responsible for the configuration, maintenance, and enhancement of the Client’s CRM systems, primarily using Salesforce. This role requires collaboration with business units to understand their needs and implement effective solutions that support organizational goals.

Responsibilities:

• Serve as the primary developer for Salesforce and related CRM systems
• Collaborate with our Salesforce partner on user roles, profiles, permissions, page layouts, and data security
• Create and manage automation tools such as Flows, validation rules, and approval processes
• Perform development work, including Apex triggers, Visualforce pages, and AgentForce
• Support integrations between Salesforce and other enterprise platforms (NetSuite, Magento, DotDigital)
• Collaborate with stakeholders to gather business requirements and translate them into functional solutions
• Build and maintain dashboards and reports that support operational decision-making
• Develop and maintain documentation, training materials, and user support content
• Stay current with Salesforce releases and evaluate features for potential adoption

Requirements:

• Salesforce Administrator II Certification required (experience with nonprofit cloud is a huge plus)
• 7+ years of experience developing in Salesforce environments
• Experience with advanced configuration (complex cross platform flows, security and compliance)
• Experience with Salesforce development (Apex, VisualForce, AgentForce. Familiarity with Data Cloud a plus)
• Familiarity with enterprise platform integrations and API-based connections
• Excellent problem-solving and troubleshooting skills
• Ability to balance technical, operational, and business priorities
• Strong communication and documentation skills
• Experience with Agile or hybrid project methodologies preferred
• Additional certifications (Platform Developer I, Platform App Builder, etc.) a plus