Field Engineer - Hyperscale Data Center

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions. The Field Engineer is a key member of the project operations team, responsible for providing critical support to Project Management and ensuring effective communication within the project team.

Responsibilities:

• Safety is our Priority. Follow Safe Work Practices that conform with the Company ’ s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day
• Promote company Core Values to foster and safeguard Company culture
• Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package
• Provide close support to the Project Manager and/or Senior Project Manager
• Evaluate and continually suggest improvements to processes used by Project Delivery Teams to effectively meet customer requirements and expectations
• Manage, mentor, and develop colleagues
• Interact with the customer to validate our understanding of expectations before, during, and after project completion
• Aid in providing close support and oversight for our subcontractors
• Leads field validation of telecom design, proactively identifying conflicts or gaps and collaborating with CM, PM, and customer for resolution thru the RFI process
• Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies / clashes
• Owns the implementation and oversight of electronic tracking systems and custom dashboards to drive real-time visibility into task progress, crew productivity, and issue resolution
• Daily/weekly reporting, issue escalation, and coordination with project managers and general contractors
• Proactively and systematically communicate challenges, risks, and successes
• Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts
• Support QA/QC by ensuring adherence to the Quality Control plans and process
• Ensure that all downstream team members are meeting deadlines on assigned tasks
• Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents
• Cultivate and maintain customer relationships
• Work with the field operations team to ensure proper materials and equipment are available
• Coordinates with customer for acceptance and signoff
• Demonstrates ownership of the change management process—actively identifies scope impacts, initiates timely communication with stakeholders, and drives resolution to maintain schedule and project alignment
• Partners closely with QA/QC teams. Regularly reviews and validates test results (OTDR, Power Meter, etc.)
• Maintains up to date redlines throughout the build lifecycle
• Leads the preparation of closeout documentation, ensuring timely, organized, and customer-ready submittals

Requirements:

• Must be proficient and well-practiced in leveraging information and data in making informed decisions
• Extensive knowledge of Safety protocols, processes and procedures
• Deep understanding of industry specific estimating and engineering best practices
• Ability to identify change events
• Knowledge of various construction technology platforms, quality, and safety standards
• Ability to understand and develop project schedules
• Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others
• Ability to work under time constraints and adapt to changing requirements with a positive attitude
• Strong oral and written communication and organizational skills, including excellent customer service skills
• Disciplined, detail oriented, organized, and self-driven
• Demonstrated skill in organizing resources and establishing priorities
• Strong leadership presence with the ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross functional meetings
• Ability to manage multiple stakeholders and influence without direct authority
• Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore and others
• Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree
• Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred
• OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)
• BICSI TECH
• BICSI OSP
• BICSI Registered Communications Distribution Designer (RCDD)