Cardinal Health is a leading healthcare services and products company, and they are seeking a Senior Engineer, Workday AI Developer. This role focuses on leading the implementation and optimization of Workday's AI capabilities to enhance business operations and streamline HR workflows.
Responsibilities:
- Lead deployment of AI agents such as Recruiter Agent and Performance Review Agent
- Design, build, and deploy custom AI agents using Workday’s low-code/no-code tools and the Workday Build platform
- Configure anomaly detection, auto-filling, and contextual automation features across HR modules
- Create AI-powered applications and widgets using Workday Extend to embed personalized AI assistance directly into user workflows
- Enable and configure Workday Assistant across web and Microsoft Teams environments
- Develop guided workflows for time-off requests, job changes, and employee inquiries
- Monitor usage analytics and optimize conversational flows for accuracy and efficiency
- Oversee integration of Workday Assistant into Microsoft Teams
- Ensure seamless access to approvals, dashboards, and notifications within the flow of work
- Coordinate with IT and HR administrators to manage app permissions and security protocols
- Leverage Expanded AI Gateway APIs to embed Workday’s AI services into applications, including document intelligence for classification and data extraction
- Automate and connect processes across Workday and third-party systems using AI-enabled Workday Orchestrate
- Partner with HR, Finance, and other stakeholders to analyze requirements and translate business needs into technical designs for Illuminate solutions
- Monitor Workday releases, especially Illuminate features and developer tools, to assess impact and recommend new functionality
- Develop integrations and automations that uphold high standards for data integrity, security, and responsible AI practices
- Provide technical support and root cause analysis for AI-driven processes, integrations, and extensions
- Use Developer Copilot to automate the generation of code and process documentation
Requirements:
- Strong foundation of Workday experience with Extend apps, REST APIs and event-based integrations
- Workday functional: Understanding of HCM, Security, Business Process Framework (BPF), Reporting, configuration, tenant setup, and Workday governance
- Proven experience embedding AI agents onto enterprise platforms like Salesforce, ServiceNow, Microsoft, where agents take actions in workflows
- AI/Automation & Agent Model Skills: Understanding agent lifecycle, skill/tool models, workflow-to-agent mapping, data-driven automations, triggers, and execution modes. Ability to manage lifecycle actions such as Discover, Register, Configure, and Activate agents
- Comfort with tool-using/multi-agent patterns: agents calling APIs, following policies, and operating under enterprise security and audit
- API & Integration Skills: Experience with REST/SOAP APIs, authentication patterns, API gateway concepts, rate limits, telemetry, and integrating via Workday Public APIs, Graph API, RaaS, and ASOR endpoints
- Architecture & Design: Knowledge of enterprise architecture, system boundaries, secure/scalable agent design, and multi-system agent interactions
- Vendor/3rd-Party Integration: Coordinating with external partners on APIs, skills/tools, authentication, compliance, and agent registration