LaunchDarkly is a company focused on improving software delivery for digital businesses. They are seeking a Staff Solutions Engineer to serve as a trusted technical advisor to enterprise prospects and customers, driving technical discovery and delivering tailored demonstrations and solutions.
Responsibilities:
- Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle
- Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions
- Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders
- Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor
- Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap
- Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability
- Mentor junior team members, foster technical excellence, and share industry best practices across the SE team
- Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies
- Respond to RFPs, and manage technical environments to support enterprise sales motions
- Translate complex client requirements into scalable, sustainable, and technically sound solutions
- Represent LaunchDarkly at industry events and customer engagements through travel as needed
Requirements:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
- 12+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role
- Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud)
- Demonstrated excellence in leading & documenting proof of concepts and building technical & deal champions
- Experience with security and compliance frameworks PII, PCI, HIPAA
- Extensive excellence and background in areas such as the SDLC, cloud architecture or DevOps
- Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry
- 50% travel required