Merck is seeking a Field Sales Development Representative for their Companion Animal division to engage with customers both face-to-face and virtually. This role involves selling companion animal products, understanding customer needs, and collaborating with the sales team to drive sales growth in vacant territories across the United States.
Responsibilities:
- Quickly build rapport with key customers, including distribution partners, to provide immediate impact in covering vacant territories
- Communicate product information in a way that is meaningful and relevant to each individual customer; tailor discussions and interactions based on an understanding of each customer’s needs
- Serve as the primary point of contact for assigned customers; schedule and conduct meetings with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Technician/Associate Veterinarian), customer needs, and business opportunities
- Develop customer strategies that define interaction plans, relationship objectives, solutions, partner involvement, and potential offerings, resulting in sales opportunities and sales growth for our Company’s Animal Health companion animal products and services
- Create territory and account plans for all key customers. Partner with National Account Managers, Corporate Account Teams, and Distribution Partners to maintain strong focus on key accounts and corporate-owned clinics to drive occupancy and sales growth
- Share learnings and best practices across customers to help them meet their needs. Collaborate with other team members to support team growth and development
- Analyze monthly sales results and manage expenses within budget guidelines
- Identify and select Company Animal Health programs and services that address customer needs and provide education and training opportunities for accounts
- Collaborate with the Manager, Marketing, Commercial Operations, and Professional Services Veterinarians to develop and deliver offerings that address customer needs
- Maintain a current understanding of our Company’s Animal Health products, industry trends, competitor landscape, business models, key influencers, and network structures; share relevant insights with stakeholders to inform and influence sales strategies
- Effectively articulate and communicate relevant customer, industry, product, and market trends within the organization
Requirements:
- Bachelor's degree (4-year college degree preferred but not required) or equivalent work experience
- Excellent interpersonal, communication, and presentation skills
- Flexibility and ability to adapt to a changing environment
- Willingness and ability to travel up to 75% nationally
- Documented sales experience
- Experience selling animal health products and services through veterinary and/or shelter channels
- Knowledge of biological/medical products and ability to engage in dialogue with medical professionals
- Understanding of the role of distribution partners and/or prior experience working with distribution
- Ability and willingness to relocate for future career growth