Barcel USA is focused on strategic growth initiatives within assigned divisions and is seeking a Customer Sales Manager. This role is responsible for delivering volume and profit objectives while cultivating strong customer relationships and driving execution of programs with Kroger.
Responsibilities:
- Develop and maintain productive, wiring, professional relationships with key decision-makers across assigned Kroger divisions
- Lead customer negotiations and influence alignment with Barcel’s strategic account plans
- Achieve annual sales targets and strategic objectives across all assigned brands and categories
- Coordinate cross-functional resources to meet customer expectations and drive account performance
- Conduct ongoing assessment of customer needs and lead solution development efforts
- Deliver annual volume plans and proactively identify gaps through business trend analysis
- Participate in annual planning and forecasting in collaboration with the National Account Team
- Facilitate impactful customer business reviews using fact-based selling and performance insights
- Drive execution of account programming through collaboration with divisional headquarters and operational sales teams
- Lead growth initiatives by leveraging category insights and competitive trends
- Develop tactical execution plans for key initiatives and ensure effective communication across stakeholders
- Ensure promotional activities are supported with appropriate POS materials and incremental displays
- Sell pricing programs using best practices and tools, customizing presentations to customer needs and evaluating ROI within company guardrails
- Establish and maintain a 'Wiring Model' to ensure consistent communication with all relevant customer contacts
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; equivalent experience in sales within the consumer-packaged goods (CPG) industry preferred
- Experience with Direct Store Delivery (DSD), third-party distributors, and warehouse go-to-market models
- Proficiency in syndicated data tools such as IRI, Nielsen, and Retail Link
- Demonstrated success in strategic joint business planning with regional and national retail accounts
- Proven ability to influence internal and external stakeholders in a cross-functional environment
- Skilled negotiator with experience engaging Category Buyers in the grocery retail sector
- Advanced proficiency in Microsoft PowerPoint, Excel, and Word
- Willingness to travel domestically 40–50%
- Strategic mindset with a winning attitude and growth orientation
- Strong communication, negotiation, and influencing skills
- Conflict resolution and interpersonal effectiveness
- Financial acumen, including understanding of P&L implications
- Leadership capability with experience managing cross-functional teams
- Detail-oriented with a focus on results and execution
- Analytical and critical thinking skills
- Ability to thrive in a fast-paced, dynamic environment