Senior Solutions Engineer - Mid-Market

Cloudflare is on a mission to help build a better Internet, running one of the world’s largest networks that powers millions of websites. As a Senior Solutions Engineer, you will act as a technical lynchpin throughout the sales cycle, educating and empowering customers while ensuring their success on the Cloudflare platform.

Responsibilities:

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs)
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance
• The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Requirements:

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS
• Familiarity with Zero Trust Framework and SASE related concepts
• 12 years plus of experience in a customer-facing sales or consulting role
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ
• You've built web applications before, or contributed to existing web applications in a meaningful way
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL' doesn't always mean Anterior Cruciate Ligament
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser's web inspector
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome