Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. As a Staff Growth Designer at Harness, you’ll design experiences that accelerate adoption, retention, and expansion across the customer journey, using behavioral design principles to enhance user engagement and value.
Responsibilities:
- Design for impact: Create experiences that improve activation, retention, and expansion across key journeys
- Experiment and learn: Design, launch, and analyze A/B and multivariate tests to validate ideas and accelerate learning
- Collaborate across teams: Partner with Product, Growth, and Engineering to prioritize and deliver work that aligns user value with business outcomes
- Use data with intent: Define success metrics with analytics partners and translate findings into actionable design decisions
- Prototype rapidly: Build interactive prototypes and production-ready designs that bring growth ideas to life
- Enhance onboarding: Identify and remove friction in setup and education, ensuring users experience value early and often
- Drive Crossflow: Design cohesive transitions that reveal how our products work together and help users realize the full value of the platform
- Scale design learning: Capture insights, build playbooks, and share patterns that help the broader team design for growth
Requirements:
- 4+ years in growth design within SaaS or technology environments
- Proven ability to design and iterate based on experimentation and user behavior
- Strong understanding of growth funnels, behavioral design, and motivation frameworks such as the Fogg Behavior Model
- Skilled in Figma and rapid prototyping tools
- Experience with analytics and experimentation platforms like Mixpanel, Amplitude, or FullStory
- Strong communicator who connects design intent to measurable outcomes
- Experience collaborating across Product, Growth, and Marketing to drive adoption and retention
- Experience with developer tools, CI/CD, or AI-driven platforms