Customer Service Representative

Traveling with Michaila is seeking a service-driven Customer Service Representative to provide structured support within an advisor-supported client model. In this fully remote position, you will play a key role in ensuring clients receive clear communication and a seamless experience.

Responsibilities:

• Serve as a primary point of support alongside assigned advisors
• Respond promptly to client questions with accurate, helpful information
• Coordinate scheduling, confirmations, and follow-up communication
• Track client interactions and maintain organized digital records
• Ensure timelines and service standards are consistently met

Requirements:

• Strong written and verbal communication skills
• Detail-oriented with strong organizational habits
• Comfortable working independently in a remote environment
• Professional, dependable, and confident using online systems and tools
• Must be a citizen of the US, UK, Australia, Spain and LATAM
• Customer service or client support experience