Project & File Setup Coordination Analyst

Company Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

We are seeking a Project & File Setup Coordination Analyst to join our Corporate Team. This is a unique opportunity for an entrepreneurial, highly driven person with a well‑rounded skill set to join the Corporate Team, whose responsibilities extend beyond those of traditional project coordination. The ideal person for this role will need to not only have a strong grasp of project coordination, analysis, and cross‑functional support, but also be flexible and a strategic thinker able to take on a variety of tasks.

Responsibilities

• Project Setup & Validation: Receive and set up new projects/assignments across multiple systems, ensuring all provided information is accurate and complete.
• Project Maintenance: Manage and update project details, including following up with relevant stakeholders to obtain missing or revised information.
• Status & Billing Oversight: Maintain accurate project statuses and ensure invoicing and payor details are kept up to date.
• Access Management: Provide employees with appropriate access to projects/assignments across various platforms.
• Communication Support: Answer incoming calls via the call queue and respond to project setup requests received through group email.
• Special Projects: Provide support for ad hoc and strategic initiatives as needed.

Qualifications

Required Qualifications

• High school diploma or equivalent, and at least 5 years of administrative or insurance‑related experience.
• Proven background in administrative support, including accurate data entry and data management.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.) with the ability and willingness to learn new technologies.
• Demonstrated job stability and reliability.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
• Strong organizational and time‑management skills with the ability to consistently meet deadlines.
• Excellent written and verbal communication skills with a professional, approachable style.
• High level of accuracy, attention to detail, and thoroughness in all tasks.
• Collaborative team player who contributes positively to team dynamics.
• Must reside in the United States and in the Eastern time zone.
• Ability to work flexibly, including occasional evenings, weekends, or holidays during high‑volume periods or CAT (catastrophe) events.

Preferred Qualifications

• Bachelor's degree preferred.
• Experience in insurance claims, including intake and claims management.
• Prior experience in the insurance sector and familiarity with dispute resolution processes is highly desirable.

Physical and Mental Job Qualifications

• Prolonged periods sitting at a desk and working on a computer. 
• Flexibility to support urgent project setup needs during CAT (catastrophe) events and heavy workflow periods, which may require work outside standard business hours (nights, weekends, holidays).

Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match
• Commuter Benefit
   

A reasonable estimate of the hourly rate for this role is $26.00- $32.00. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.
 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. 

J.S. Held is an equal opportunity employer. Qualified applicants are considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request a reasonable accommodation during the recruitment process, please email jobs@jsheld.com. Include "Applicant Accommodation" in the subject line, along with your request and contact information.

All your information will be kept confidential according to EEO guidelines.

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