FormFox Clinic Account Specialist

GENERAL STATEMENT OF RESPONSIBILITY: Resolve Formfox Marketplace Buyer Search Errors by prioritizing missed orders across the Formfox network with goal of increasing sales and profitability in accordance with corporate goals. 
 

ESSENTIAL FUNCTIONS: 
•    Effectively communicate our value proposition to providers.
•    Make cold calls to existing customers to fill service gaps.
•    Drive Marketplace revenue by consulting with providers to expand their service offerings and diversify their menus. 
•    Execute agreements to capture new/existing pricing on services to fill missing gaps in the network.
•    Partner with Implementation team to ensure clinics are fully prepared and operationally ready to support buyers for any newly added services. 
•    Work with the Training team to update the Marketplace whenever a provider stops offering a service, so the information stays current. 
•    Generate leads to Formfox Inside Sales executives after existing network opportunities are exhausted.
•    Relay laboratory services leads to appropriate Account Executive.
•    Oversee additional projects as assigned by supervisor.
•    Exhibit and promote corporate culture and values.
•    Present a highly professional image to providers.
•    Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
•    Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
•    Keep work area neat and clean.
•    Other duties as assigned.

JOB QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent
EXPERIENCE:  2 years of sales or customer service experience.
SKILLS & ABILITIES: 
•    Sales skills
•    Ability to master our processes, products, and value proposition
•    Good verbal and written communication skills
•    Flexibility
•    Self-motivated
•    Organizational ability
•    Analysis and problem solving
•    Attention to detail
•    Honesty
•    Positivity
•    Ability to quickly develop good relationships with others
•    Knowledge of Microsoft Office products
•    Ability to be at work and on time
•    Ability and judgment to interact and communicate appropriately with other employees, clients and management
 

PHYSICAL REQUIREMENTS:  The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.
The following physical attributes are required for this position:
•    Sitting for extended lengths of time
•    Close vision requirements due to computer work
•    Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
•    Light lifting, up to 10 pounds           
 

EQUIPMENT:  PC and communications equipment.
 

OTHER:  Overtime and weekend work as necessary.
The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion
•    denotes essential job function

An Equal Opportunity Employer
 

Pay Range: $18.00 - $31.00

Starting Pay Range: $18.00 - $20.00

Benefits for Full Time Employees:

• Medical, Dental, Vision
• Life/AD&D
• Supplemental Life/AD&D
• Section 125 FSA Plan
• 401(k)
• Short and Long-Term Disability
• Paid Time Off
• Holidays
• Tuition Reimbursement