Harrah’s Cherokee Valley River Casino & Hotel Position Description

 

POSITION TITLE:                            Dining Attendant

DIVISION:                                          Food and Beverage

DEPARTMENT:                                Landing Café, Employee Cafeteria, Food Market, Gordon Ramsay, Brew                                                                          Brothers

GRADE/FLSA STATUS:                H7 - Non-Exempt

BADGE TYPE/COLOR:                 Work Permit - Peach

REPORTS TO:                                  Supervisor, Food Service; Dual Rate Supervisor, Food Service

SUPERVISES:                                    NA

 

 

JOB SUMMARY:

The primary function of the Dining Attendant is to ensure all assigned areas are kept orderly and clean. 

 

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Clear used items from tables, wipe tabletops and chairs using a damp cloth, and mop and sweep floors 
• Ensure that stock delivered from the warehouse is put away in proper storage areas in a timely manner
• Maintain a neat, safe, and sanitary work area 
• Inform the Supervisor /Manager of any situations that arise or need immediate attention

• Provide the highest quality of service to guests and Team Members at all times

• Complete a task, even if overtime is involved

• Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications

• Properly maintain and store company inventory, including utensils, cookware, and machinery

• Protect all company assets regarding waste, breakage, and theft

• Complete the daily shift checklist that the leader verifies before leaving
• Perform any other duties as requested by shift leader
• Adhere to regulatory, company, and departmental policies and procedures in an ethical manner

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

 

MINIMUM QUALIFICATIONS:

• A high school diploma or GED is preferred
• Must demonstrate the following essential knowledge and skills:

• Neat, professional appearance with excellent personal hygiene

• Willing to learn and be adaptable

• Ability to communicate effectively with all levels of Team Members and guests

• Excellent guest service skills

• Documented teamwork behaviors and attitudes

 

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be physically mobile with reasonable accommodations
• Must be able to stoop, bend, kneel, crouch, reach, twist, push and pull items
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English 
• Must be able to handle high stress in the work environment and turn stress into high energy 
• Must be able to be on feet for an 8-hour shift
• Must be able to lift and carry 50 pounds 
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
• Must be able to work a flexible schedule, including weekends, evenings, and holidays

 

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.  Harrah’s Cherokee Valley River Casino & Hotel R reserves the right to change the above job description whenever necessary.     1.23.25

• Proud to have opened our doors in September 2015.
• Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
• Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
• Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.