HR Generalist

Description

Service Management Group Offers:

• Work/Life Flexibility
• Professional Development Opportunities.
• Generous Paid Time Off options
• Free Mental Health/Wellbeing Program
• Health and Dental Insurance for full time employees
• HSA + FSA for full time employees
• Retirement Plan with employer match
• Company Paid Disability & Life Insurance for full time employees

About This Role:

The HR Generalist plays a critical role in supporting the full employee lifecycle with primary ownership of recruitment, hiring coordination, and onboarding. This position partners closely with hiring managers, candidates, and cross functional teams to ensure an efficient, high quality, and inclusive hiring experience.

The HR Generalist is responsible for managing open requisitions, sourcing qualified candidates, screening applicants, coordinating interviews, and guiding candidates through the hiring process with professionalism and care. Once candidates are selected, this role oversees all onboarding activities—offer letters, background checks, new hire documentation, system setup, and Day 1 readiness—to ensure every new hire has a smooth, well organized transition into the organization.

In addition to recruitment and onboarding, the HR Generalist provides general HR support in areas such as employee record management, policy guidance, HR compliance, and continuous process improvement. This role requires strong communication skills, attention to detail, and the ability to work in a fast paced environment while maintaining confidentiality, accuracy, and exceptional customer service for both candidates and employees.

Requirements

• 3+ years of experience in HR, recruitment, or talent acquisition. 
• 4-year college degree in Human Resources, Business or similar.
• Experience managing full cycle recruitment and hiring. 
• Professional HR Certification such as PHR or SHRM-CP a plus.
• Strong knowledge of employment practices, recruiting processes, and onboarding workflows. 
• Proficiency with ATS platforms, HRIS systems, and Microsoft Office/Teams. Paylocity experience a plus
• High attention to detail, accuracy, and follow through.
• Effective verbal and written skills, and the demonstrated ability to communicate concepts both in-person, over the phone, and in electronic communication
• Well-developed interpersonal skills along with excellent organizational, critical thinking, creativity, proactive problem solving, and communication.
• Ability to maintain a high level of confidentiality.
• Familiarity with state and federal employment laws and compliance. 
• Experience supporting HR initiatives such as training, engagement, or HR operations.
• Must pass a background study with the Minnesota Department of Human Services.
• Must be able to work independently, manage multiple projects efficiently, and meet deadlines.
• Must have excellent professional, ethical and confidential behavior and skills at all times. 
• All employees when working remotely will be required to adhere to company remote work policies