Housekeeping Runner

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Grand Del Mar

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

As a senior department head, this role strives to continually improve guest and colleague satisfaction and maximize the financial performance in F&B Division overall.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $22.66/hour USD

Job Description

Key Responsibilities

Operational Support

• Deliver linens, towels, guest amenities, and housekeeping supplies to room attendants and housekeeping stations throughout the property.

• Replenish supply closets and housekeeping carts according to departmental standards.

• Transport dirty linens, trash, and recycling from floors to designated collection areas.

• Ensure housekeeping pantries, storage rooms, and service corridors remain clean, organized, and fully stocked.

Guest Service

• Respond promptly and professionally to guest requests such as additional towels, linens, pillows, blankets, or amenities.

• Maintain a courteous and professional demeanor when interacting with guests.

• Ensure all guest deliveries are completed quickly and in accordance with luxury service standards.

Coordination & Communication

• Communicate effectively with room attendants, supervisors, and laundry staff regarding supply needs and room readiness.

• Report maintenance issues, safety hazards, or missing items found during rounds to the appropriate department.

• Assist with special projects or deep-clean operations when requested by housekeeping leadership.

Inventory & Organization

• Assist with receiving, organizing, and distributing housekeeping inventory including linens, guest amenities, and cleaning supplies.

• Monitor stock levels in supply closets and report shortages to supervisors.

• Maintain proper storage practices and follow hotel procedures for inventory control.

Qualifications

Experience

• Previous experience in housekeeping, hospitality, or hotel operations.

• Experience in a luxury or full-service hotel environment is a plus.

Skills & Competencies

• Strong organizational and time-management skills.

• Ability to work efficiently in a fast-paced environment.

• Excellent communication and teamwork skills.

• Strong attention to detail and commitment to cleanliness standards.

• Customer-service oriented with a professional attitude.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to lift, push, or pull up to 50 lbs (linens, carts, and supplies).

• Ability to bend, stoop, and move throughout guest floors and service areas.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.