Operational Exam Business Support Analyst

Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The Role:
The Operations Exam & Business Support Control Analyst reports to the Associate Manager, Operations Exam & Ops Business Support, and will lead and coordinate the execution of Operations business controls and analysis.
This strategic role will become the subject matter expert for their assigned product controls and will be the Directly Responsible Individual (DRI) for the execution, storage, and standardization of all business controls assigned to you.

What You’ll Do:
● Execute controls for your assigned portfolio, including oversight, evidence
gathering, and storage, to allow for an ‘effective’ control rating by Business
Control Testing.
● Perform ad-hoc control tests across operational processes to ensure safety and soundness across global operations.
● Design, document, and maintain clear, standardized procedures for all
controls assigned to you, including writing procedures where they currently
do not exist.
● Prepare reports and presentations for leadership and governance committees
related to control outcomes, opportunities, emerging risk, and overall control
performance for product specific controls.
● Develop new controls, as needed, related to emerging compliance risks or
issue management milestones.
● Develop process maps for assigned controls (as needed) outlining workflow or process to identify control gaps.
● Work with leadership to develop strategies that improve the return on
investment of control execution—across manual, automated, and
technology-driven processes—to drive sustainable long-term cost savings.

What You’ll Need:
● 1 year experience at SoFi, or in lieu of SoFi experience 3+ years in the financial
services industry
● Experience with process mapping and workflow documentation
● Excellent interpersonal skills, including building relationships across all levels,
departments, and personality types to guide stakeholders through exam
requests

● Exceptional skills with Google suite products
● Exceptional attention to detail, with the ability to identify complex process
gaps within a workflow
● Strength in taking action, strong analytical skills, and solid business judgment
● Expert written and verbal communication skills required, and ability to
synthesize, key messages and themes to present to stakeholders.
● Passion to learn, responsibly grow our business, and support our mission of
helping members get their money right
● Ability to balance and prioritize multiple work streams for different
stakeholders
● Exceptional organizational skills

Nice To Have:
● Business Control experience
● Operations banking product experience
● Experience working with third-party service providers
● Experience in Fintech operations

Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.    This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.   Benefits To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page!   US-Based Base Compensation$21.60—$24 USD

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.