Front Store Clerk/Merchandise Clerk
Kelowna, British Columbia, Canada
Full Time
3 days ago
$35,700 CAD
Key skills
ClerkCommunication
About this role
Pharmasave #253 (Glenmore) is looking for a part-time Front Store Clerk/Merchandise Clerk to join our team in Kelowna, British Columbia.
Responsibilities:
• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Receive and verify incoming orders accurately
• Use a POS receiving system; maintain invoices, purchase orders, and claims
• Coordinate inter-store transfers and resolve discrepancies (costs, quantities, terms)
• Enter product data (cost, quantity, pricing) accurately into POS
• Guide team on receiving procedures when the Merchandise Clerk is absent
• Organize and maintain stockroom (orders, overstock, supplies)
• Ensure proper stock rotation and periodic inventory clear-outs
• Manage marking/shipping supplies; process returns and damaged goods
• Apply merchandising standards (rotation, shelf labels, facing)
• Maintain assigned store sections; report out-of-stock items
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and escalate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager
Qualifications:
• Experience in merchandising, cashiering, retail, shipping, or receiving is required
• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Physically able to lift to 50 lbs and perform packing/loading tasks
• Clear, courteous communication and strong product knowledge
• Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag
• Criminal Record Check required
Schedule:
• 16 hours per week.
• The store is open Monday to Friday from 8:30 a.m. to 5:30 p.m. and Saturday from 9:00 a.m. to 2:00 p.m.
• Scheduled shifts will fall within these operating hours.
• Availability during weekdays and occasional Saturdays is required.
Who We Are:
Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged.
Responsibilities:
• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Receive and verify incoming orders accurately
• Use a POS receiving system; maintain invoices, purchase orders, and claims
• Coordinate inter-store transfers and resolve discrepancies (costs, quantities, terms)
• Enter product data (cost, quantity, pricing) accurately into POS
• Guide team on receiving procedures when the Merchandise Clerk is absent
• Organize and maintain stockroom (orders, overstock, supplies)
• Ensure proper stock rotation and periodic inventory clear-outs
• Manage marking/shipping supplies; process returns and damaged goods
• Apply merchandising standards (rotation, shelf labels, facing)
• Maintain assigned store sections; report out-of-stock items
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and escalate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager
Qualifications:
• Experience in merchandising, cashiering, retail, shipping, or receiving is required
• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Physically able to lift to 50 lbs and perform packing/loading tasks
• Clear, courteous communication and strong product knowledge
• Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag
• Criminal Record Check required
Schedule:
• 16 hours per week.
• The store is open Monday to Friday from 8:30 a.m. to 5:30 p.m. and Saturday from 9:00 a.m. to 2:00 p.m.
• Scheduled shifts will fall within these operating hours.
• Availability during weekdays and occasional Saturdays is required.
Who We Are:
Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged.