Reception-Seasonal Events Team Member

Napoleon Home Comfort is a premier destination for high-quality home comfort solutions, featuring a 15,500-square-foot, state-of-the-art showroom and a full product portfolio. From expertly designed home comfort displays to hands-on culinary demonstrations, special events, and personalized in-home design consultations, we create engaging experiences throughout our trading area—bringing innovation, lifestyle, and comfort together and helping every customer experience the difference experience makes.

Title: Reception – Seasonal Events Team Member - 5 month contract
Shift: Varied – Schedule to include day, evening and week-end shifts
Location: Napoleon Home Comfort

This post is for an existing contract vacancy and is actively being recruited for. 

 Job Purpose: The purpose of this position is to work closely with the Events team, offering hands-on support to ensure smooth operations and successful outcomes for events held throughout our trading area.

Key Responsibilities and Accountabilities:

• Collaborate with the Events Coordinator on all aspects of event execution, including scheduling deliveries, setups, and teardown.
• Support branding efforts by assisting with content creation and engagement across social media platforms.
• Work with the warehouse team to select featured products and prepare accessory displays for events (i.e. wrapping grills, loading products, etc.)
• Provide assistance to the warehouse team in managing event-related stock by organizing items and ensuring they are accurately returned to inventory.
• Organize and stock event bins according to the checklist provided, ensuring efficient storage and easy access for future use.
• Set up and dismantle booths, tents, and product displays at various venues, ensuring professional presentation.
• Maintain event vehicles, both interior and exterior ensuring the utmost cleanliness up to Napoleon Home Comfort standards.
• Ensure cleanliness of designated event space in the warehouse.
• Clean and maintain event equipment, including tents, tables, and display items, ensuring they are in optimal condition for each event.
• Engage with attendees, customers, and prospects through interactive activities such as games, contests, and information gathering for promotions.
• Collect payments from customers, ensuring accurate and timely processing of transactions, when required.
• Assist with product sales during events.
• Provide general warehouse support when not attending events.
• Perform additional tasks as needed to support organizational goals.
• Work flexible hours, including evenings, weekends, and holidays, and adapt to varied weather conditions.

Education and Experience:

• Currently enrolled in a college-level program in Business, Advertising, or Marketing.
• Experience in volunteering, school projects, or part-time roles related to marketing or events is considered an asset.
• Valid Smart Serve and Food Handling/Safety certifications is considered an asset.
• Valid G-class driver’s license with a clean driving record (driver’s abstract required).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
• Ability to thrive in a fast-paced, customer-focused environment.
• Requires capability to work at heights; appropriate training will be supplied.
• Physical ability to lift equipment up to 50 lbs and stand for extended periods during events.

At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team: 

  Benefits, Health, Well-being & Support 

• Employee & Family Assistance Program for mental health and well-being (EAP) 

Career Growth & Development 

• Opportunities to learn new skills on the job 

• Access to new opportunities as they become available within the company 

 Culture & Community 

• Appreciation events, raffles, and team building activities 

 Financial Security 

• Competitive compensation  

• Exclusive Associate discounts on our award-winning products 

 Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning. 

 The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request. 

 We thank you for your interest in The Napoleon Group of Companies and for participating in our competition.  Only those candidates selected for consideration will be contacted.