Billing Specialist / Commissions

About Copado

Copado is the #1 Salesforce-native DevOps platform, helping the world’s largest enterprises deliver innovation faster and with confidence. Built on Salesforce, Copado empowers teams to plan, build, test, and deploy at scale — all while maintaining governance and security.

Role Overview

Copado is looking for a detail-oriented Billing Specialist / Collections professional to support accurate customer billing and sales commission processing. This role sits at the intersection of Finance, Sales, and Operations and plays a critical part in ensuring revenue accuracy, transparency, and trust across the organization.

Key Responsibilities

Billing

• Prepare, review, and issue customer invoices in Netsuite accurately and on time\in Netsuite

• Reconcile billing data with contracts, Salesforce, and ERP systems
  
  

• Support month-end close activities related to billing and revenue
  
  

Collections

• Onboarding customer
  
  

• Contact customers on past due invoices
  
  

• Partner with Sales to reduce DSO and DSO Late.
  
  
  

Cross-Functional & Process Improvement

• Collaborate with Sales, Deal Desk, RevOps, and Accounting teams and provide essential support during month-end close
  
  

• Help document and improve billing and commission processes
  
  

• Support system enhancements and automation initiatives
  
  

• Ensure compliance with internal controls and company policies
  
  

Qualifications

• 2–5 years of experience in billing, commissions, or accounting operations
  
  

• Prior Experience in SaaS, subscription-based, or technology companies preferred and use of ERP systems such as Netsuite, CaptivateIQ.
  
  

• Strong attention to detail and high degree of accuracy
  
  

• Solid Excel/Google Sheets skills (pivot tables, lookups, formulas)
  
  

• Experience with Salesforce and billing/commission tools is a plus
  
  

• Ability to manage multiple deadlines in a fast-paced environment