Operations Support Specialist

About the Role  

We are looking for an Operations Support Specialist to join our growing operations team and work closely with our STL/QA leadership. Ideal if you have at least 3 years of experience supporting day-to-day operations in detail-oriented environments.

This is a hands-on, individual contributor role focused on execution, learning processes deeply, and supporting operations rather than people management. The role is designed for someone who wants to build a strong understanding of how operations work end-to-end and become a trusted support across the team.

The first 3–4 months on the job will involve intensive training, including agent-level work, to fully understand our internal processes and business structure. Upon successful completion, you’ll support and contribute to our data acquisition operations.

Requirements

Qualifications & Skills  

• 3–5 years of experience in operations, QA, admin, or process-driven roles
• Strong English communication skills (written and verbal), with the ability to clearly explain work, document processes, and discuss QA-related findings
• Comfortable working with data, reports, and performance metrics
• Detail-oriented and execution-focused
• Based in the Philippines

Benefits

• PHP 40,000–45,000 monthly salary
• Fully remote setup
• Structured training and growth within operations
• Exposure to leadership and end-to-end business processes