Scrum Master/ Agile Project Manager(Jira, Azure DevOps, SDLC, DevOps, Confluence, Miro

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

• Must Have Skills:
o 7 – 12 years of experience as a Scrum Master, Delivery Lead, or Agile Project Manager.
o Strong understanding of Agile frameworks: Scrum, Kanban or SAFe.
o Hands-on experience with Sprint planning, sprint review, retrospective, and release planning.
o Proven experience in leading cross functional development teams.
o Excellent communication, facilitation, and stakeholder management skills.
o Good understanding of SDLC, DevOps, and modern engineering practices.
o Hands-on experience with tools such as Jira, Azure DevOps, Confluence, Miro, etc.
• Nice To Have Skills:
o Certifications preferred: CSM, PSM, PMP ACP.

Qualifications

Graduate/Post Graduate