AI QA Specialist

QualGent is looking for an AI QA Specialist who is passionate about helping enterprise customers succeed with AI-driven testing. This role involves collaborating with engineering leaders and QA teams to design AI-driven QA strategies and ensure customers achieve measurable outcomes using the autonomous testing platform.

Responsibilities:

• Partner with enterprise customers to design AI-driven QA strategies
• Translate existing manual/automation workflows into autonomous testing systems
• Configure and optimize test coverage for real-world use cases
• Lead onboarding sessions and technical workshops
• Evaluate AI-generated test cases for accuracy and business relevance
• Identify gaps in coverage, determinism, and stability
• Troubleshoot test failures using logs, screenshots, and execution traces
• Work cross-functionally with engineering to resolve root causes
• Define and track customer-facing quality metrics (coverage, regression catch rate, flakiness reduction, release confidence)
• Ensure customers see tangible ROI from AI-driven QA
• Proactively identify expansion opportunities through improved usage and impact