Key skills
AkamaiChange Management
About this role
The Systems and Networking team is committed to ensuring the seamless operation of TikTok's US physical infrastructure. We handle the provisioning of physical servers and maintain the TikTok US physical network. Additionally, we engage in collaborative efforts with vendors such as OCI and Akamai to manage physical hardware, networks, and uphold assurance and compliance objectives.
We also work closely with our colleagues around the world to build and support various platforms within our US region, including internal platforms that support our daily operations. Our primary goal is to ensure the uninterrupted functionality of TikTok's US Physical Infrastructure, thus facilitating other internal middleware teams to deliver essential intermediary services to internal business units such as Product, e-Commerce, Ads/Monetization, etc., all while strictly adhering to compliance standards.
Drive infrastructure automation and tooling: Design, develop, and maintain solutions for efficient operation, optimization, and comprehensive monitoring of global infrastructure, minimizing manual intervention.
Collaborate on service lifecycle management: Partner with engineering teams to design, deploy, operate, and continuously improve robust and scalable systems and services, from inception to refinement.
Ensure service reliability and performance: Proactively monitor system health, conduct performance testing, and manage incidents to maximize uptime, availability, and adherence to defined SLAs/SLOs.
Execute core SRE practices: Perform on-call duties and production operations, including change management, capacity planning, and disaster recovery, while contributing to documentation and process improvements across teams.
We also work closely with our colleagues around the world to build and support various platforms within our US region, including internal platforms that support our daily operations. Our primary goal is to ensure the uninterrupted functionality of TikTok's US Physical Infrastructure, thus facilitating other internal middleware teams to deliver essential intermediary services to internal business units such as Product, e-Commerce, Ads/Monetization, etc., all while strictly adhering to compliance standards.
Drive infrastructure automation and tooling: Design, develop, and maintain solutions for efficient operation, optimization, and comprehensive monitoring of global infrastructure, minimizing manual intervention.
Collaborate on service lifecycle management: Partner with engineering teams to design, deploy, operate, and continuously improve robust and scalable systems and services, from inception to refinement.
Ensure service reliability and performance: Proactively monitor system health, conduct performance testing, and manage incidents to maximize uptime, availability, and adherence to defined SLAs/SLOs.
Execute core SRE practices: Perform on-call duties and production operations, including change management, capacity planning, and disaster recovery, while contributing to documentation and process improvements across teams.