Acceler8 Talent is a well-funded, AI-native SaaS company transforming the insurance industry. They are seeking a Senior Forward Deployed Engineer to design and deliver complex enterprise implementations while collaborating with various teams to deploy AI-powered products in real-world environments.
Responsibilities:
- Lead planning, scoping, and delivery of complex customer implementations from discovery through launch
- Act as the technical escalation point for integration and implementation challenges, debugging complex issues and designing robust solutions
- Run technical discovery sessions with customers, translating ambiguous requirements into clear technical solutions
- Design implementation approaches and influence architectural decisions based on real-world deployment needs
- Collaborate closely with Product, Engineering, Customer Success, and other cross-functional teams to align product capabilities with customer requirements
- Build internal playbooks, improve delivery processes, and mentor junior engineers
- Communicate technical insights and recommendations clearly to customers and internal stakeholders to help guide product improvements
- Write and debug production code for customer deployments and internal tooling using Python, JavaScript, and SQL
Requirements:
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 6-8+ years of software engineering, systems engineering, or technical product/program management experience
- Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions
- Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders
- Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing
- Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently
- Coding competency in SQL, JavaScript and Python