UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. They are seeking a Senior Business Intelligence Analyst to support organizational needs for data reporting, visual dashboards, and related metrics to inform decision-making and planning, particularly for the Neuroscience Institute.
Responsibilities:
- Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports
- Provides solutions and alternatives to problems/issues including adhoc reports to support offered solutions
- Responsible for monitoring data quality of related reporting datasets
- Works with data requestor or stakeholder to validate results
- Provides support and recommendations to level I Business Intelligence Analysts to enhance their technical skills including but not limited to participation in design and code walkthroughs
- Executes reporting design changes according to established procedures
- Provides maintenance support for all queries or reports
- Provides user training and/or support to stakeholders
- Provides timely and accurate support to resolve reporting errors and user reported problems
- Utilizes and adheres to production support standards and promotion process
- Acts as a resource / subject matter expert for the UC Health Departments
- Ability to work independently and meet competing deadlines with minimal supervision
- Ability to develop creative solutions to complex problems and communicate solutions effectively
- Meets with users to determine the technical specifications and analytics components of a project or program
- Determines and manages workload priorities
- Identifies and recommends changes in workflow, procedures, forms and/or data to make optimal use of system resources
- Provides Epic product function, design, and reporting expertise and experience needed for successful development of analytics
- Analyzes business processes and clinical workflow to ensure proper system configuration for reporting
- Assesses and escalates user requests and issues
- Works with programming teams on application development
- Provides documented solution to problems/issues
- Develops detailed, written, and inclusive analytic test plans
- Performs complete testing of reports and software and validates application requirements are met
- Contribute to the testing of software tools that will allow knowledge workers to compare and map fields to those that exist within the data warehouse
- Documents and maintains all required system design and build documents
- Provides task level detail for project plans, including suggested schedules and skill set of team members required
- Provides accurate and timely individual status reports
- Documents and ensures timely resolution of project issues
- Coordinates effectively with team members
- Supports the institution’s internal and external, strategic and operational reporting needs
- Informs management of all issues that are impacting or will impact assigned area(s)
- Assists with regulatory requirements
- Builds consultative relationships, establishing value for the department as a key partner for producing high-quality, actionable information that meets the needs of decision-makers at all levels of the organization
- Conveys technical messages in layman terms so that the receiver can understand, regardless of their technical aptitude
- Facilitates end user meetings
- Provides consults to end users
- Conducts presentations as requested
- Provides occasional backup for other duties as needed
Requirements:
- Bachelor's Degree - Business Intelligence/Analytics related field
- 3 - 5 Years equivalent experience
- Master's Degree - Business Intelligence/Analytics related field
- Epic Data (Caboodle / Clarity) certified
- 6 - 10 Years equivalent experience
- 4 years equivalent experience can substitute for a BA/BS degree