Staff Site Reliability Engineer

Fabric Health is a company focused on solving healthcare’s biggest challenge: clinical capacity. As a Staff Site Reliability Engineer, you will own and evolve the infrastructure powering healthcare experiences for millions of patients, ensuring resilience, scalability, and compliance while exploring AI-driven operations.

Responsibilities:

• Designing, deploying, and maintaining production Kubernetes (EKS) clusters to ensure enterprise-grade availability for our users
• Eliminating manual configuration by building and managing a scalable infrastructure state entirely through Terraform
• Optimizing the AWS footprint—specifically EC2, RDS, and S3—to balance high performance with cost-efficiency and reliability
• Exploring and deploying agentic workflows for AI-assisted runbooks that automate complex operational decisions and repetitive tasks
• Building and evolving deployment pipelines using GitHub Actions or Semaphore to ensure delivery is both rapid and safe
• Focusing on toil reduction by developing internal tools that replace manual operational work with intelligent, autonomous systems
• Driving the evolution of the observability stack in Datadog by implementing the sophisticated metrics, traces, and logs needed to meet SLOs
• Leading incident response efforts and facilitating the blameless postmortems that help systematically reduce recovery time (MTTR)
• Defining and monitoring the SLIs and SLOs that ensure the platform consistently meets rigorous healthcare performance standards
• Ensuring every piece of infrastructure remains fully compliant with HIPAA and other critical healthcare regulatory requirements
• Mentoring engineers across the company on reliability best practices and contributing a clinical-safety perspective to cross-functional design reviews

Requirements:

• 8+ years of experience in SRE, DevOps, or Platform roles managing production environments at scale
• Expert technical depth in AWS (EKS, EC2, RDS, S3) and production-grade Kubernetes management
• Proficiency with modern tooling including Terraform (IaC), Datadog (Observability), and CI/CD systems
• Deeply proficient coding and scripting skills in Python, Bash, Ruby, or Go
• A 'rigor-first' mindset with a dedication to HIPAA-compliant, high-availability architecture
• Preferred experience building agentic workflows or AI-assisted tooling to drive operational efficiency