Conexess Group is a technology solutions provider focused on enhancing digital banking experiences for community banks and credit unions. They are seeking an Applications Engineer III to ensure operational quality of systems, perform remote customer work, and troubleshoot technical issues across products and organizations.
Responsibilities:
- Checks out and approves operational quality of system equipment to ensure operational quality and performance of JHA software
- Performs remote customer work including design, installations, repairs, testing, and/or maintenance on technical products
- Instructs customers in the operation and maintenance of the system and JHA software
- Troubleshoots issues and will often work across product and organizational lines to achieve optimal resolution
- Serves as liaison between the company and customers
- Conveys customer feedback to technical design and engineering staff
- May provide ongoing application, network and security support including servers, firewalls, routers, active directories, etc
Requirements:
- Minimum of five years of experience as a Window Server Administrator
- Experience with IIS Certificates
- Basic Networking Experience