ServiceNow Lead Software Engineer

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. They are seeking a qualified candidate for the ServiceNow Lead Software Engineer role to provide senior-level software engineering expertise in developing and sustaining scalable ServiceNow applications and integrations for the Army's enterprise-wide ServiceNow instance.

Responsibilities:

• Lead the development of ServiceNow custom applications, scripts, workflows, Service Portal widgets, and automation tools to support enterprise IT service delivery
• Configure and extend ServiceNow modules (including ITSM, ITOM, HRSD, and App Engine Studio)
• Provide architectural guidance and ensure solutions are designed for speed, scalability, and compliance with DoD security standards
• Support integration of ServiceNow with Army and DoD systems through APIs, web services, and data exchange
• Collaborate with business analysts, SMEs, and platform users to translate requirements into technical solutions
• Support agile ceremonies and manage delivery across sprints
• Conduct troubleshooting, performance tuning, and debugging of applications and integrations
• Ensure platform upgrades, patches, and new releases are deployed with minimal disruption
• Mentor junior engineers and serve as a technical lead for ServiceNow-related projects

Requirements:

• Bachelor's Degree in Computer Science, Electronics Engineering, or related technical discipline
• At least 8 years of software engineering experience within the last 10 years
• Minimum of 3 years developing web applications using JavaScript, CSS, Web Services, and related technologies
• Demonstrated experience building and configuring ServiceNow applications, workflows, and integrations
• Strong knowledge of database concepts and DoD database/code security standards
• Experience with unit and integration testing of ServiceNow applications
• Certification Requirement: Candidates must hold CompTIA Security+, A+, or Network+ (or equivalent DoD-approved IAT certification) to satisfy Information Assurance Technical (IAT) requirements for privileged access within the ServiceNow environment
• Active DOD Secret clearance or higher. Candidates without a minimum of a Secret clearance will not be considered
• ServiceNow Certified Application Developer (CAD) or Implementation Specialist certification
• Experience with ServiceNow App Engine Studio
• Familiarity with Army IT environment and integration requirements
• Experience with agile development in a large-scale enterprise environment