program coordinator (contract)

Microsoft is seeking a Program Coordinator (Contract) to provide critical support and expertise to project and program managers within a dynamic digital commerce environment. The successful candidate will oversee project and resource management, coordinate governance controls, and drive efficiency across large-scale initiatives while working collaboratively in a team environment.

Responsibilities:

• Oversee time recording and resource demands made by project and program teams, ensuring accuracy and meaningful documentation
• Provide comprehensive project and resourcing support on selected projects and programs
• Coordinate and maintain Management Information that is timely, accurate, and effectively communicated to stakeholders
• Ensure projects and programs operate within defined governance controls and meet required recording standards
• Provide financial and resource planning and management support to projects and programs
• Develop planning documentation in support of project and program governance, including project plans, risk and issues logs
• Develop and maintain resource model estimates and track forecasting resource movements and spend
• Coordinate and lead various forums, boards, and meetings in support of project and program managers
• Identify gaps in current processes and structure, then build out improved frameworks
• Send status updates to various teams and ensure tasks are defined with timelines met
• Drive work forward by controlling and tracking various moving pieces across the program
• Create high-level presentations that describe processes and supplement existing documentation
• Train and support colleagues on process and tools usage
• Analyze data to inform decision-making and track performance indicators

Requirements:

• Bachelor's degree required
• Previous knowledge and experience of project management methodologies required
• Minimum 6 years of overall experience as a program coordinator
• Minimum 2 years of experience as a project or program manager
• Minimum 6 years of experience with program organizational skills
• Minimum 2 years of experience with project planning and tracking
• Minimum 6 years of experience with strong analytical skills for interpreting data
• Previous experience working on large-scale programs and building out programs from inception
• Demonstrated experience managing processes end to end, including working through blockers and defining action plans
• Experience overseeing projects and programs from start to finish
• Background working with cross-functional teams on multi-phase and complex projects
• Strong organizational skills with proven ability to manage complex programs
• Project planning and tracking expertise
• Strong analytical skills for interpreting data and identifying trends
• Excellent written and verbal communication skills
• Ability to deliver on priorities in fast-paced environments
• Capability to empower self and others through collaboration
• Flexibility to respond to changing priorities and adapt quickly
• Self-motivated and proactive approach to problem-solving
• Ability to identify gaps and develop resolutions independently
• Experience coordinating large-scale programs end to end
• Proficiency with project management tools and methodologies
• Program or project management certifications such as PMP or PMI preferred but not required