Microsoft is seeking a Program Coordinator (Contract) to provide critical support and expertise to project and program managers within a dynamic digital commerce environment. The successful candidate will oversee project and resource management, coordinate governance controls, and drive efficiency across large-scale initiatives while working collaboratively in a team environment.
Responsibilities:
- Oversee time recording and resource demands made by project and program teams, ensuring accuracy and meaningful documentation
- Provide comprehensive project and resourcing support on selected projects and programs
- Coordinate and maintain Management Information that is timely, accurate, and effectively communicated to stakeholders
- Ensure projects and programs operate within defined governance controls and meet required recording standards
- Provide financial and resource planning and management support to projects and programs
- Develop planning documentation in support of project and program governance, including project plans, risk and issues logs
- Develop and maintain resource model estimates and track forecasting resource movements and spend
- Coordinate and lead various forums, boards, and meetings in support of project and program managers
- Identify gaps in current processes and structure, then build out improved frameworks
- Send status updates to various teams and ensure tasks are defined with timelines met
- Drive work forward by controlling and tracking various moving pieces across the program
- Create high-level presentations that describe processes and supplement existing documentation
- Train and support colleagues on process and tools usage
- Analyze data to inform decision-making and track performance indicators
Requirements:
- Bachelor's degree required
- Previous knowledge and experience of project management methodologies required
- Minimum 6 years of overall experience as a program coordinator
- Minimum 2 years of experience as a project or program manager
- Minimum 6 years of experience with program organizational skills
- Minimum 2 years of experience with project planning and tracking
- Minimum 6 years of experience with strong analytical skills for interpreting data
- Previous experience working on large-scale programs and building out programs from inception
- Demonstrated experience managing processes end to end, including working through blockers and defining action plans
- Experience overseeing projects and programs from start to finish
- Background working with cross-functional teams on multi-phase and complex projects
- Strong organizational skills with proven ability to manage complex programs
- Project planning and tracking expertise
- Strong analytical skills for interpreting data and identifying trends
- Excellent written and verbal communication skills
- Ability to deliver on priorities in fast-paced environments
- Capability to empower self and others through collaboration
- Flexibility to respond to changing priorities and adapt quickly
- Self-motivated and proactive approach to problem-solving
- Ability to identify gaps and develop resolutions independently
- Experience coordinating large-scale programs end to end
- Proficiency with project management tools and methodologies
- Program or project management certifications such as PMP or PMI preferred but not required