Staff AI Engineer - AI Product

ClickUp is a company that is architecting the future of work by creating a converged AI workspace. The Staff AI Engineer – AI Product will drive the development of intelligent features leveraging AI and large language models, collaborating with cross-functional teams to deliver impactful user experiences.

Responsibilities:

• Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users
• Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions
• Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences
• Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement
• Ensure the reliability, scalability, and performance of AI-powered features in production environments
• Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap
• Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications
• Mentor and guide other engineers in best practices for building AI-powered products

Requirements:

• Proven experience building and shipping AI-powered features or products in a production environment
• Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies
• Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences
• Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value
• Familiarity with AI privacy, security, and compliance best practices
• 5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages
• 5+ years of experience with PostgresDB, MySQL, or other related DBs
• 5+ years of experience with Elasticsearch or other related technologies
• Experience setting up production-ready observability and logging
• Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions
• Passion for staying updated with the latest AI research and applying it to solve real-world user problems
• Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices