Key skills
CommunicationTime Management
About this role
What We Need
Corpay is currently looking to hire an AR/Collections Specialist within our TA Connections division. This position falls under our Lodging line of business. In this role, you will ensure payments are received and posted in a timely manner by engaging in courteous collections communications, efficient discrepancy resolutions, and accurate record keeping. You will report directly to the Account Receivables Supervisor.
How We Work
As an AR/Collections Specialist, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:
• Home Office set-up
• Company-issued equipment
• Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
• Initiating communication with partners, clients, and customers to request payment
• Responding to incoming calls and emails in a timely and courteous manner
• Initiating inquiries and conducting research to resolve invoice discrepancies
• Escalating collections issues in accordance with company procedures
• Preparing or modifying and sending invoices or invoice reminder notices
• Identifying customer payments and accurately record them into the system
• Maintaining databases and spreadsheets, updating information as needed
• Generating statements and reports detailing accounts receivable status
• Asking questions and sharing ideas
• Other administrative, accounting, or collections-related responsibilities as assigned
Qualifications & Skills
• 1-2 years customer service, administrative, or other related experience
• Experience with Microsoft Office applications and ability to quickly learn new technology
• Past collections experience is a plus
• College coursework related to accounting or finance is a plus
• Integrity
• Tenacity
• Excellent verbal and written communication skills required
• Desire to continually learn and improve performance
• Collaborative team player who enjoys contributing to the achievement of team goals
• Superior time management skills
Benefits & Perks
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
Pay Transparency & Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
Corpay is currently looking to hire an AR/Collections Specialist within our TA Connections division. This position falls under our Lodging line of business. In this role, you will ensure payments are received and posted in a timely manner by engaging in courteous collections communications, efficient discrepancy resolutions, and accurate record keeping. You will report directly to the Account Receivables Supervisor.
How We Work
As an AR/Collections Specialist, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:
• Home Office set-up
• Company-issued equipment
• Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
• Initiating communication with partners, clients, and customers to request payment
• Responding to incoming calls and emails in a timely and courteous manner
• Initiating inquiries and conducting research to resolve invoice discrepancies
• Escalating collections issues in accordance with company procedures
• Preparing or modifying and sending invoices or invoice reminder notices
• Identifying customer payments and accurately record them into the system
• Maintaining databases and spreadsheets, updating information as needed
• Generating statements and reports detailing accounts receivable status
• Asking questions and sharing ideas
• Other administrative, accounting, or collections-related responsibilities as assigned
Qualifications & Skills
• 1-2 years customer service, administrative, or other related experience
• Experience with Microsoft Office applications and ability to quickly learn new technology
• Past collections experience is a plus
• College coursework related to accounting or finance is a plus
• Integrity
• Tenacity
• Excellent verbal and written communication skills required
• Desire to continually learn and improve performance
• Collaborative team player who enjoys contributing to the achievement of team goals
• Superior time management skills
Benefits & Perks
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
Pay Transparency & Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.