Director - Software Engineering - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. 

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. 

About Enterprise Architecture:

Enterprise Architecture is an organization within the Chief Technology Officer at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:

•  Architecture as Code: This pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.

•  Architecture as Design: This pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.

•  Governance: This pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.

•  Colleague Enablement: This pillar is focused on colleague development, recognition, training, and enterprise outreach.

Key Responsibilities:

• Leads the design, development, implementation, and ongoing evolution of the Architecture Portal and Enterprise Meta Model, ensuring scalability, performance, and reliability for a large enterprise user base
• Partners with senior executives and high-profile internal stakeholders to deliver high-quality, intuitive UI tools and enable GenAI-driven use cases across the architecture platform
• Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the software engineering community
• Collaborate with senior leadership to develop and implement talent acquisition and retention strategies, ensuring the organization attracts and retains top talent
• Directs and oversees the successful development, deployment, support, and monitoring of software across various environments
• Leads multiple software product development teams to realize the company's technology vision and strategy in a scalable, iterative environment
• Drives innovation and experimentation to deliver software solutions that meet or exceed customer and partner expectations
• Shares technology domain expertise with architects and specialists across multiple organizations to enhance technical solutions
• Ensures frictionless automated delivery processes and empowers teams to succeed at scale
• Collaborates with business and technology partners to motivate change and execute product roadmaps
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Education and Knowledge:

• Bachelor’s degree in computer science, Computer Engineering, and/or comparable experience; advanced degree preferred
• Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases
• Knowledge of scalable platform architecture, enterprise documentation or portal platforms, and metadata or enterprise data modeling concepts
• Familiarity with AI/GenAI concepts such as semantic search, knowledge graphs, and integration of LLM-powered capabilities into enterprise applications
• Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

Work Experience:

• Experience owning and operating a critical, high-visibility platform or product, delivering scalable, user-centric solutions for enterprise audiences
• Experience in leading and managing software engineering teams, providing technical leadership and mentorship
• Experience in collaborating with senior stakeholders to drive software strategy and innovation
• Expertise in application design, software development, and automated testing
• Experience in distributed (multi-tiered) systems, algorithms, and relational databases
• Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Experience in automation testing and documentation (i.e. automated, functional, and performance)

Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.