District Manager

District Mgr

 

Position Profile

Drives, leads and develops a sales team of Account Mgrs. to demonstrate customer minded and consultative selling competencies in the sales District. Coaches team to leverage business, account planning, pipeline and opportunity management to achieve objectives. Responsible for driving results through new business development and the expansion of services across customer base. Manages and adjusts to the business conditions based on the proactive management of the P/L of the district.

 

Job Duties and Responsibilities

• Responsible for driving a sales team to execute on Ricoh's Equipment and Services Strategy, capabilities, standards and actions.
• Responsible for profitable equipment and services growth for assigned accounts, including contract retention and expansion, and addition of services.
• Responsible for New Business Development with focus on Ricoh's hardware and market based services portfolio.
• Responsible for driving market share with Ricoh's services portfolio, championing and driving new services as added to the portfolio
• Hold Account Managers accountable to drive sales activities, achieve specific KPIs and close deals at the client level resulting in deeper penetration into the account.
• Set Clear expectations by creating rigor and routine and inspecting activity that supports the sales objectives.
• Collaborates with internal resources to align activities, support and talent to deliver sales.
• Actively engages peers and specialty areas to address issues or to develop stronger processes for driving growth.
• Coaches and develops talent.
• Assesses talent and identifies strengths and weakness.
• Coach Account Managers through the defined selling methodology ensuring they grasp the fundamentals and hones their abilities to meet high standards.
• Create development plans with Account Managers to continually challenge them to raise the bar.
• Engages proactively to achieve company financial targets.
• Manages the business by execution of KPI
• Drives GP through all lines of the business
• Reviews and Adjusts to the needs of business based on the District P/L
• Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)

Typically Required:

• Bachelor’s degree required or equivalent experience in a related field.
• 3 to 5 years of experience selling products and services.
• 5 to 7 years of sales management experience.
• Consultative sales experience.
• Industry experience preferred.
• P&L knowledge and understanding.

Knowledge, Skills, and Abilities

• Energetic: Leads with positivity and a solutions‑focused mindset.
• Adaptable: Demonstrates an agile, growth‑oriented leadership approach.
• Service‑Oriented: Places customers at the center of decision-making.
• Innovative & Future‑Focused: Drives creativity with attention to both short‑ and long‑term objectives.
• Open‑Minded & Authentic: Leads with honesty, inclusiveness, and trustworthiness.
• Data‑Driven: Makes fact‑based decisions and uses data for direction and insights.
• Accountable: Takes ownership of actions, communication, and results.
• Agile Leadership: Effectively leads people and drives outcomes through consistent activity.
• Expert customer service and sales skills.
• Strong ability to manage and motivate teams to achieve account and district goals.
• Strong communication skills with the ability to engage all levels of the organization and diverse audiences.
• Demonstrated listening and problem‑solving skills.
• Demonstrated ability to give and receive constructive feedback.
• Strong interpersonal and self‑motivation skills.
• Strong business acumen and leadership capability.
• Ability to model behaviors that foster teamwork.
• Ability to understand, develop, and implement company initiatives.
• Proficient computer skills (e.g., Microsoft Office Suite).

Working Conditions, Mental and Physical Demands

• Typically works in an office environment with adequate lighting, ventilation, and standard temperature/noise levels.
• Work involves cyclical stress due to frequent goals and deadlines, as well as daily stress related to responsibilities and decision outcomes.
• Primarily sedentary work with occasional walking, standing, bending, reaching, and lifting/carrying items under 10 lbs. (e.g., files, books, small materials).
• Requires moderate dexterity and regular use of basic tools (e.g., calculator, keyboard, hand tools).
• Requires periodic customer site visits, which may or may not be accessible via public transportation.

Disclaimer

The above statements describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions required.

 

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.