We are seeking a Business Analyst at Citco to help support our BPM platform; Business Optix. You’ll gain hands-on experience in platform implementation, quality assurance, and user support, building both technical and analytical skills in a global financial services environment. This role offers strong growth potential for motivated individuals ready to make an impact.
Operational Support:
- Manage master data uploads and API exports
- Provide support for user application queries and escalations
- Maintain and update supporting documentation (user guides and admin guides)
- Evaluate and assess new BusinessOptix releases for potential implementation within our libraries
Quality Assurance Support:
- Support development and maintenance of QA standards and testing protocols
- Execute QA testing and validation of BusinessOptix implementations
- Design and perform end-to-end testing for multi-system integrations
- Review and validate Service Catalogue uploads in BusinessOptix
- Support model transfer validation between Business Optix and our workflow tool