Senior CloudOps Engineer

LINQ is a high-growth software company focused on empowering K-12 district teams with cloud-based solutions. The Senior CloudOps Engineer will support the Cloud Operations team by ensuring the reliability, performance, and security of cloud infrastructure while driving transformational change within the organization.

Responsibilities:

• Plan, build, and manage Cloud systems based with an emphasis on Terraform and AWS
• Maintain core application infrastructure that supports customer-facing environments
• Rearchitect legacy systems to leverage cloud native tooling to optimize performance and deliver excellence
• Manage and own both production and non-production environments for application delivery, debugging, and testing
• Diagnose and resolve issues related to system health, reliability, and scalability to minimize customer impact
• Apply change management procedures to ensure security and operational continuity
• Author and execute operating procedures and guidelines for the cloud environment
• Ensure SLA compliance for customer systems and adherence to safe data handling procedures as defined by policy
• Utilize Infrastructure as Code tools (Terraform) for infrastructure deployment and management
• Integrate and manage monitoring and reporting tools (e.g., Prometheus.io, Grafana, Datadog, New Relic)

Requirements:

• Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience
• 4-6 years of experience in cloud engineering or a related field
• Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
• Strong knowledge of Infrastructure as Code concepts and automation tooling
• Experience with monitoring and reporting tools
• Experience with security best practices and data handling procedures
• Excellent problem-solving skills, attention to detail, and ability to work collaboratively in a team environment
• Effective communication skills, both verbal and written
• Deep experience with Terraform
• Experience rearchitecting application infrastructure
• AWS certifications