InterSources Inc is seeking an experienced PeopleSoft Technical Support Engineer to provide backfill support during the transition to a new HR/FIN ERP system. The role involves administration, monitoring, troubleshooting, and configuration of PeopleSoft and PeopleTools environments across multiple platforms.
Responsibilities:
- Maintain, monitor, and support PeopleSoft components including WebLogic, Tuxedo, Process Scheduler, Integration Broker, and Application Messaging
- Administer PeopleSoft environments running on Oracle UNIX, Windows, and Oracle infrastructure
- Install and configure PeopleTools components such as Integration Broker, Interaction Hub, Secure Enterprise Search (SES), and PeopleSoft Test Framework
- Set up and configure Integration Broker gateway, services, service operations, queues, routings, and application messaging for integrations
- Apply Tax Updates using PeopleSoft Update Manager (PUM) and Change Assistant
- Install new PeopleSoft environments and refresh non-production environments
- Monitor system performance and administer services across all PeopleSoft environments
- Troubleshoot development and production application issues across multiple environments and platforms
- Provide technical support and system management for PeopleSoft HR systems and related applications
- Perform security administration for access to global HR systems and applications
- Assist with debugging and tuning batch cycles
- Ensure services are delivered according to established Service Level Agreements (SLAs)
Requirements:
- 5+ years of experience as a PeopleSoft Systems Administrator
- 5+ years of experience with PeopleTools 8.59 or higher
- Hands-on experience with PeopleSoft technologies including: PeopleCode, Application Engine, Integration Broker, XML Publisher, SQR, Data Mover, Query, nVision Reports, PeopleSoft Test Framework
- 5+ years of experience maintaining, monitoring, and supporting PeopleSoft components
- 5+ years of experience applying Tax Updates using PUM and Change Assistant
- 5+ years of experience installing and configuring PeopleTools components
- 5+ years of experience installing new PeopleSoft environments and refreshing non-production environments
- 5+ years of experience troubleshooting development and production application issues across multiple environments
- 5+ years of experience administering Linux and Windows batch server environments
- Bachelor's degree in Computer Science, Information Technology, or related field
- Equivalent professional experience will be considered
- Experience with security administration for global HR systems and applications
- Experience monitoring system performance and administering PeopleSoft services
- Experience debugging and tuning PeopleSoft batch cycles